We’re seeking a highly experienced consultant to lead large-scale digital transformation programmes. This role focuses on assessing IT operations, designing future-state operating models, and aligning business and technology goals for long-term operational excellence.
Key Requirements:
10–15 years’ experience in digital transformation or operational strategy.
Strong expertise in ITOM/ITSM operating models, maturity assessments, and business-technology alignment.
Proficiency with platforms such as ServiceNow, Splunk, Dynatrace, SolarWinds, and Grafana.
Strong stakeholder management, governance design, and change leadership skills.
Relevant certifications such as ITIL 4 Strategist, TOGAF, or Prosci are a plus.
Responsibilities:
Lead IT maturity assessments and create actionable transformation roadmaps.
Design and implement target operating models for people, process, and technology alignment.
Develop governance frameworks and KPIs to ensure measurable outcomes.
Facilitate executive workshops, securing buy-in from senior stakeholders.
Drive change management, adoption plans, and process improvements across the organisation.
Saudi Arabia | Competitive & negotiable | Permanent or Contract